Help

Mental Health Crisis Services

If this is an emergency or someone is at risk of injury call 111

Phone the Mental Health Services 24 Crisis Helpline on 0800 800 717

After-hours contact numbers

• 0800 775 222 to speak to a mental health nurse.
• 0800 234 432 Peer TALK will connect you with a trained peer support worker.
• 0800 376 633 Youthline if you are under 18 years of age.
• Text to Talk freephone or text 1737 for other mental health and addictions phone line support options.

Mental Health Regional Crisis Numbers 

Mental health crisis assessment teams

https://info.health.nz/mental-health/crisis-assessment-teams

• Mental Health Crisis Line - find your local DHB Mental Health crisis team contact number
• Suicide Crisis Helpline - 0508 828 865 (0508 TAUTOKO)

Alcohol and Drug Services

If this is an emergency or someone is at risk of injury call 111

https://info.health.nz/mental-health/alcohol-and-drug-services

Family Violence Services

Family Services Directory

Family Violence

Sexual Harm 

• Family Violence Helpline 0800 456 450
• HELP Call 24/7 Auckland: 09 623 1700, Wellington: 04 801 6655 - 0
• It's Not OK (0800 456 450)
• Shine: 0508 744 633
• The National Network of Stopping Violence Services has information on specialist family violence agencies.
• Women's Refuge: (0800 733 843)
• Victim Support: 0800 650 654
• Asian Helpline - call 0800 862 342 Mon-Fri 9-8 or text 832 Mon-Fri 9-5. (Operators speak English, Mandarin, Cantonese, Korean, Vietnamese, Japanese, Thai and Hindi).

Sexual Abuse Services

Sexual Harm 

• The National Network of Stopping Violence Services has information on specialist family violence agencies.
• Women's Refuge: (0800 733 843)
• Victim Support: 0800 650 654

LGBTQIA+ Services

• OUTLine NZ - 0800 688 5463 - A free and confidential support line available 6-9 7 days, for the LGBTIQ+ community & for anyone questioning their gender identity and/or sexual orientation. Operated by trained LGBTIQ+ volunteers.  outline.org.nz

Child & Youth Services

• The Lowdown - rangatahi (youth) text 5626 for support from a trained counsellor. thelowdown.co.nz
• Youthline - available 7 days a week, call 0800 376 633 or text 234. youthline.co.nz
• What's Up - 0800 942 8787 (0800 WHATSUP) for 5-18-year-olds. Available 11am-11pm Monday-Sunday. There is also an online chat available 11am-10.30pm Monday-Sunday. whatsup.co.nz

Older Persons Services

Office for Seniors | Te Tari Kaumātua

Elder Abuse

• Samaritans - call 0800 726 666 for a crisis helpline operated by volunteers from the community. If you are experiencing loneliness or mild depression samaritans.org.nz

Disability Support Services

Whaikaha - Ministry of Disabled People

• Directory of Access & Choice Services - Free Support, No Referral Required wellbeingsupport.health.nz

General Health & Wellbeing Services

• Health Information and Services - https://info.health.nz
• Healthline - call 0800 611 116 to speak to a registered nurse. Available 24/7
• Ministry of Health - Services, Support. Strategies, Statistics, and Publications www.health.govt.nz
• Te Whatu Ora (Health NZ) - Info and self-care resources healthy.org.nz
• Mental Health Foundation - Help for individuals to flourish mentalhealth.org.nz
• Lifeline - call 0800 543 354 or text HELP (4357) for free, 24/7, confidential support.
• Need to talk? - call or text 1737 (free) for support from a trained counsellor. 1737.org.nz
• Melon Health - Personalised support for long term conditions melonhealth.com
• Just a Thought (Wise Group) Help through times of stress justathought.co.nz
• Workplace Wellbeing https://www.groovnow.com/
• Depression Helpline - 0800 111 757 or free text 4202 to talk to a trained counsellor
• Anxiety helpline - 0800 ANXIETY - 24/7 free and confidential support. anxiety.org.nz